Standardized Operation · Fair Trade
A comprehensive platform rules system that protects the rights of both buyers and sellers and builds a trustworthy building materials trading ecosystem
Rule Details
Merchant Onboarding Standards
Suppliers must submit a genuine business license; the platform only verifies business license information, does not collect deposits, and does not participate in transactions.
Product Listing Standards
Product information must be true and accurate, images clear, specifications complete; false advertising and prohibited items are forbidden.
Transaction Matching Standards
The platform only provides product information matching and does not participate in or guarantee transactions; both parties should independently verify identity, qualifications, and product information, and bear their own transaction risks.
After-sales service standards
7-day no-reason return; the platform intervenes in quality issues and fairly determines responsibility based on evidence.
Platform Operation Standards
The platform continuously optimizes traffic distribution and matching, maintains market order, and jointly builds a trustworthy building materials trading ecosystem.
Platform Operator Responsibilities
As the operator of this B2B e-commerce platform, Shangtianxia is responsible for the following:
Establish platform rules and trading standards, maintain market order
Review merchant qualification and listed products to ensure quality
Handle transaction disputes and fairly determine liability based on evidence
Only provides product information matching, does not participate in or guarantee transactions
Continuously optimizing traffic distribution and matching to improve transaction efficiency